+1 5799770101 info.mallzay@gmail.com
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FAQs
1. What payment methods do you accept?
We accept Visa, MasterCard, PayPal, Apple Pay, Google Pay and more.
2. How long does USA shipping take?
USA shipping usually takes 5–12 business days.
3. Can I track my order?
Yes, tracking details will be emailed once your order ships.
4. What is your refund policy?
We offer a 7-day refund or replacement for damaged/incorrect items.
5. How do I contact customer support?
You can email us at support@mallzay.com — response within 12–24 hours.
6. Do you ship internationally?
Yes, we ship to over 40+ countries including USA, UK, Canada, Australia.
7. How can I cancel my order?
Orders can be cancelled within 12 hours of placing the order.
8. What if I receive a damaged product?
Contact us within 48 hours with photos/videos for a free replacement.
9. Do you offer discounts?
Yes, we offer seasonal deals, holiday sales, and limited-time offers.
10. How can I change my delivery address?
You can change your address within 6 hours after placing your order.